Family Dollar Recall: A Full List of Products and How to Get a Refund

2022-11-09 16:50:13 By : Ms. syndra Mia

The dollar store chain is recalling OTC medications as well as toothpaste, sunscreen and more due to improper storage.

If you shopped at Family Dollar recently, you may want to check your bathroom and medicine cabinets, as the dollar store chain has issued a voluntary nationwide recall of more than 400 personal care and drug products.

According to the U.S. Food and Drug Administration (FDA), the recalled items include over-the-counter (OTC) medications such as Tylenol, Advil and DayQuil, in addition to personal care and hygiene products such as toothpaste, mouthwash, sunscreen, lotion, deodorant, soap, hand sanitizer and more. These affected products were inadvertently shipped to certain stores on or around May 1 through June 10, after being "stored outside of labeled temperature requirements."

"Family Dollar has notified its affected stores asking them to check their stock immediately and to quarantine and discontinue the sale of any affected product," the FDA stated, in their announcement of the recall on July 21. "This recall does not apply to Delaware, Alaska, Hawaii as no Family Dollar stores in Delaware received any products subject to this recall and Family Dollar does not have any stores in Alaska or Hawaii."

First, any products bought from Family Dollar that are on the recalled list should not be used. While Family Dollar has not, to date, received any consumer complaints or reports of illness related to the recalled items, there is a cause of concern when it comes to products that were not properly stored at the required temperature — especially when it comes to medication. According to Baystate Health, both excessive heat and cold can significantly affect a medication's effectiveness, as different temperatures may alter the chemicals and components of the drug.

"When exposed to extreme temperatures, these products can break down and become less effective," explains Good Housekeeping Institute Beauty Lab Chemist Danusia Wnek. "To ensure the integrity of these products, the storage requirements must be followed. That is why we recommend keeping medication in a cool, dry environment and never in cars or bathrooms."

Baystate Health recommends that most medicines be stored at 59 to 77 degrees °F in a cool, dry place; all medications, though, come with specific label instructions regarding safe storage. Wneck says that this information can typically be found in the "Other information" section of the"Drug Facts" label — which is required for all OTC drugs, per the FDA.

For other OTC items on the recall list, like toothpaste, being stored in extreme temperatures could cause the product to separate and become liquid-y — which is not only unpleasant, but can also lead to decreased effectiveness, says Wnek. "Follow the expiration date on these products and if the product looks physically different — separated and liquified — please throw it away," she advises.

The FDA advises that anyone experiencing problems that might be related to using these products should contact their physician or health care provider.

Customers who bought any of the recalled products may return them to the Family Dollar store where they were purchased for a full refund or exchange, even without a receipt.

Customers with any questions regarding the recall can contact Family Dollar Customer Service at 844-636-7687 between 9am and 5pm EST.

Here is the full list of products that are currently being pulled from shelves, which can also be found on the FDA website:

Hannah (she/her) is an editorial assistant for Good Housekeeping, where she writes health content and assists with social media strategy across platforms including Instagram, TikTok, Facebook and Twitter. Previously GH's editorial fellow, she earned her bachelor's degree in writing seminars and psychology from Johns Hopkins University. When she isn’t endlessly scrolling through social media, you can often find her clicking away behind a camera, fangirling over Taylor Swift or trying out new food spots in New York City.

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